Privacy

1. Introduction

Welcome to Chocoland (“we”, “our”, “us”).

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

🔹 Personal Information

  1. Full name
  2. Phone number
  3. Email address
  4. Delivery address
  5. Payment information (processed securely via third-party providers)

🔹 Automatically Collected Data

  1. IP address
  2. Browser type
  3. Device information
  4. Pages visited
  5. Time spent on website
  6. Cookies and usage data

3. How We Use Your Information

We use your information to:

  1. Process and deliver orders
  2. Provide customer support
  3. Send order updates and notifications
  4. Improve our website and services
  5. Prevent fraud and ensure security
  6. Send promotional offers (only if you agree)

4. Cookies

Our website uses cookies to:

  1. Improve user experience
  2. Remember user preferences
  3. Analyze website traffic
  4. Enhance performance

You can disable cookies through your browser settings, but some features may not work properly.

5. Data Protection

We take appropriate security measures to protect your data against:

  1. Unauthorized access
  2. Loss or misuse
  3. Alteration or disclosure

However, no method of transmission over the internet is 100% secure.

6. Sharing of Information

We do not sell your personal data.

We may share information only with:

  1. Payment gateways
  2. Delivery companies
  3. Technical service providers
  4. Legal authorities if required by law

7. Third-Party Services

We may use third-party services such as:

  1. Payment processors
  2. Analytics tools
  3. Hosting services

These providers have their own privacy policies.

8. Your Rights

You have the right to:

  1. Access your data
  2. Request correction or deletion
  3. Withdraw consent for marketing
  4. Contact us about your data

9. Data Retention

We keep your data only for as long as necessary to:

  1. Fulfill orders
  2. Meet legal obligations
  3. Provide support

10. Children’s Privacy

Our services are not intended for children under 13.

We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page.